{"componentChunkName":"component---src-templates-child-page-tsx","path":"/help-support/frequently-asked-questions/","result":{"data":{"drupal":{"page":{"__typename":"Drupal_NodeChildPage","title":"Frequently Asked Questions","entityMetatags":[{"__typename":"Drupal_MetaLink","key":"canonical","value":"http://100.71.30.77:9000/help-support/frequently-asked-questions"},{"__typename":"Drupal_MetaValue","key":"title","value":"Frequently Asked Questions | Texas.gov"},{"__typename":"Drupal_MetaValue","key":"description","value":"Quickly find answers, links, and useful tools for some of the most frequently asked questions we get at the Texas.gov Help Desk."}],"langcode":{"value":"en"},"entityTranslations":[{"__typename":"Drupal_NodeChildPage","entityId":"149","entityUrl":{"__typename":"Drupal_EntityCanonicalUrl","path":"/help-support/frequently-asked-questions/"},"entityLanguage":{"id":"en","name":"English"}},{"__typename":"Drupal_NodeChildPage","entityId":"149","entityUrl":{"__typename":"Drupal_EntityCanonicalUrl","path":"/es/servicio-de-asistencia/preguntas-frecuentes/"},"entityLanguage":{"id":"es","name":"Spanish"}}],"entityUrl":{"__typename":"Drupal_EntityCanonicalUrl","path":"/help-support/frequently-asked-questions/","breadcrumb":[{"url":{"__typename":"Drupal_DefaultInternalUrl","path":"/"},"text":"Home"},{"url":{"__typename":"Drupal_EntityCanonicalUrl","path":"/help-support/"},"text":"Help & Support "}]},"fieldDescription":{"value":"

Quickly find answers, links, and useful tools for some of the most commonly asked questions we get at the Texas.gov Help Desk.

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FAQs for Texas by Texas (TxT) government assistant

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Texas by Texas, or TxT for short, is your account for Texas government services. By creating a TxT account, you’ll have an easy, fast, and secure way to officially take care of Texas government to-dos like driver license/ID renewal and replacement, vehicle registration renewal, boat registration renewal, and more. Even better, TxT keeps track of your upcoming deadlines, reminds you when it’s time to take action, and lets you wrap up transactions in just a few clicks. Learn more at www.texas.gov/TxT.

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TxT is available on the TxT website at https://txt.texas.gov. TxT works on current and previous major releases of Google Chrome, Microsoft Edge, Firefox, Safari, Samsung Internet, Android Webview, Amazon Silk, and Opera. 

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TxT is also available for download as an iOS and Android app in the Apple or Google Play stores. Please note: You don’t have to download the app to use TxT. You can create an account, sign in to an existing account, and complete transactions on the web or the mobile app.

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To create a TxT account, you must provide your personal email address, mobile phone number, current Texas driver license (DL) or ID, and Social Security number. During the account creation process, you will enter information from your current Texas DL or ID including the 20-digit DD number* from your card. We use this information to confirm your identity so your account stays safe.

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*Please note: The DD number (sometimes referred to as an Audit number) is located at the bottom of your DL or ID card.

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If you do not have or know your DD number, you cannot create an account or complete services on TxT. For assistance with your Texas DL or ID card information, contact DPS at (512) 424-2600 or at https://www.dps.texas.gov/DriverLicense/customer_services/other.aspx. 

\r\n"},"fieldAccordionLabel":"What information do I need to create a TxT account?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

No. You must have a Texas driver license (DL) or ID to create a TxT account. During the account creation process, you will enter information from your Texas DL or ID including the 20-digit DD number* from your card. We use this information to confirm your identity, which ensures your account stays safe.

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*Please note: The DD number (sometimes referred to as an Audit number) is located at the bottom of your DL or ID card.

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If you do not have or know your DD number, you cannot create an account or complete services on TxT. For assistance with your Texas DL or ID card information, contact DPS at (512) 424-2600 or at https://www.dps.texas.gov/DriverLicense/customer_services/other.aspx. 

\r\n"},"fieldAccordionLabel":"What if I don’t have a Texas DL or ID – can I still create a TxT account?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

Maybe. If you’re between the ages of 16 to 18 and you have a Texas learner license or Texas ID issued by the Texas Department of Public Safety (DPS), you can create a TxT account. To do that, head to https://txt.texas.gov and make sure to have the following information handy: personal email address, mobile phone number, current Texas driver license/ID, and Social Security number.

\r\n"},"fieldAccordionLabel":"I’m a minor. Can I create a TxT account?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

No. Everyone must have their own TxT account. If you have children between the ages of 16 to 18 that have a Texas learner license or Texas ID issued by the Texas Department of Public Safety (DPS), they should create their own TxT account at https://txt.texas.gov with their own personal email address, mobile phone number, current Texas driver license/ID, and Social Security number.

\r\n"},"fieldAccordionLabel":"I’m a parent or guardian. Can I add my children or other family members to my TxT account?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

No. TxT is your account for Texas government services, and we want to help you keep it safe and secure. That means you should create and maintain your own TxT account and you should not share accounts with others, even family members.

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Maybe. If you don’t have a Texas DL or ID in your possession but you do know the DL/ID number and DD/Audit number from the card that was lost, then you may be able to create a TxT account. During the account creation process, you will enter information from your Texas DL or ID including the 20-digit DD number* from your card. We use this information to confirm your identity, which ensures your account stays safe.

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*Please note: The DD number (sometimes referred to as an Audit number) is located at the bottom of your DL or ID card.

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If you do not have or know your DD number, you cannot create an account or complete services on TxT. For assistance with your Texas DL or ID card information, contact DPS at (512) 424-2600 or at https://www.dps.texas.gov/DriverLicense/customer_services/other.aspx. 

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Once you've successfully created your TxT account, you may be eligible to take care of the following services on TxT:

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1. Renew, replace, or update address on your Driver License (DL), ID, or Commercial Driver License (CDL)

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Go to DL, ID, CDL Renewal, Replacement, and Change of Address Services on TxT

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Watch this 3 minute video to learn how to create your TxT account and renew your license

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2. Upgrade your Texas driver license (DL)

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To upgrade your DL on TxT you must:

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Go to Driver License Upgrade on TxT

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Watch this 3 minute video to learn how to create your TxT account and upgrade your license

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3. Renew your vehicle registration

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Go to Vehicle Registration Renewal on TxT

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Watch this 4 minute video to learn how to create your TxT account and renew your vehicle registration

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4. Renew your massage therapy or massage instructor license

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Go to Massage Therapy/Massage Instructor License Renewal on TxT

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5. Manage your boat registration

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You can renew your boat registration up to 90 days prior to expiration or at any point after expiration, replace lost registration decals, or order replacement/additional ID cards for your boat online. 

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Go to Boat Registration Services on TxT

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Maybe. If you completed the required driver education and passed your driving skills test with an approved third-party skills testing (TPST) provider, then you should be able to upgrade your learner license to a provisional license with TxT. Please note that you must first create a TxT account of your own at https://txt.texas.gov – you’ll need a personal email address, mobile phone number, current Texas driver license/ID, and Social Security number. Once you’ve created your TxT account, the option to upgrade your driver license will be available after DPS has approved the “packet” of information that was submitted by the TPST provider.

\r\n"},"fieldAccordionLabel":"I have a Texas learner license. Can I upgrade to a provisional license with TxT?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

You can use a credit or debit card to complete transactions with TxT. Currently TxT does not accept Apple Pay or cryptocurrency. 

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You can change your email address, which is also your TxT account username, in the “Personal Information” section of the Account Settings page on the TxT website at https://txt.texas.gov or by tapping “Personal Information” on the Account tab in the TxT iOS or Android mobile app.

\r\n"},"fieldAccordionLabel":"How do I change my email/username associated with my TxT account?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

On the TxT website, your recent transactions and activity history are automatically shown in the History section of your dashboard. You can also view your full transaction and activity history by clicking on “View full history” in the History section at https://txt.texas.gov.

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In the TxT iOS or Android mobile app, your transaction history is available on the mobile app by tapping on “Transactions” on the Account tab.

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When you create your TxT account, your Texas driver license or ID will be automatically and permanently linked to your account. You can also link other items to your account such as your car(s), boat(s), and/or your massage therapy license. 

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Once you’ve linked these items, you’ll be able to use TxT to take care of:

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Per Texas Department of Motor Vehicles (TxDMV) requirements, not all vehicles can be linked in TxT. If you’re unable to link your vehicle, it may be because:

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If you have questions about your vehicle or these scenarios, please contact the Texas Department of Motor Vehicles (TxDMV) or your local county tax assessor-collector for more details.

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Yes, you can link multiple vehicles to your TxT account if they're eligible to be renewed online. Once you’ve linked a vehicle, you’ll receive notifications when it’s time to renew your registration and you can complete the renewal with your TxT account. Make sure to get a passing vehicle inspection first.

\r\n"},"fieldAccordionLabel":"Can I link multiple vehicles to my TxT account?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

You can update your notification settings at any time in the “Notifications” section of the Account Settings page on the TxT website at https://txt.texas.gov or by tapping “Notifications” on the Account tab in the TxT iOS or Android mobile app.

\r\n"},"fieldAccordionLabel":"How can I opt in or out of TxT alerts and reminders such as vehicle registration renewal or new features and services updates?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

After you submit and pay for your renewal on TxT, you’ll receive an email receipt as proof that your payment was received. However, this item will remain on the “To-do List” of your TxT account while the renewal is being reviewed and processed by your county’s tax assessor office. This can take up to three (3) business days.

\r\n"},"fieldAccordionLabel":"I renewed my vehicle registration on TxT, but it still says it has expired or will expire. Did something go wrong with my renewal? "}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

No. If you do not have a current Texas DL or ID, you will need to renew your vehicle registration in person with another form of government identification. You can look up your closest county tax office here: https://www.txdmv.gov/tax-assessor-collectors/county-tax-offices

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If you get this error message, please try verifying your identity again using your most recently issued Texas driver license (DL) or ID card. Make sure that you enter all your information correctly. Please be aware that the DD/Audit number listed on the bottom of your DL or ID changes every time a new DL or ID is issued by DPS. 

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If TxT is unable to verify your identity during the account creation or renewal/replacement process, it could be due to information that does not match what DPS has on file. For security purposes, the Texas.gov Help Desk does not have this information and DPS cannot provide it over the phone or online. You can make an appointment with DPS for further support here: https://public.txdpsscheduler.com. Please note: The Texas.gov Help Desk doesn’t provide support for the DPS Appointment Scheduler application. If you need help or have questions about the DPS Appointment Scheduler, please contact DPS directly by calling (512) 424-2600 or emailing TXScheduler@dps.texas.gov.

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If you don't have the information that's required to create a TxT account or complete TxT services, please contact the appropriate state agency for alternative options to complete services:

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You can use the Texas.gov State Agencies & Departments Directory to find contact information for these agencies.

\r\n"},"fieldAccordionLabel":"I received a “We Couldn't Verify Your Information” error message. Now what do I do?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

If you get this error message after entering your license plate number and the last four digits of your VIN, it typically means that the information you entered may not match what is on file with your county tax office. This can also occur if the vehicle registration is expired for more than one year.  Please note: Vehicles over one year past expiration are not eligible for online renewal.

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For further information or assistance with this error message, please contact your county tax office as the Texas.gov Help Desk cannot support this issue. You can find contact information for your local tax office here: https://www.txdmv.gov/tax-assessor-collectors/county-tax-offices

\r\n"},"fieldAccordionLabel":"Why did I get a “Vehicle not found” message when trying to renew my registration?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

No. Commercial and government vehicles cannot be renewed on TxT. Currently, you must renew these vehicles in person. You can look up your closest county tax office here: https://www.txdmv.gov/tax-assessor-collectors/county-tax-offices

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You can deactivate your TxT account by clicking “Deactivate My Account” in Account Settings on the TxT website at https://txt.texas.gov or by tapping “Deactivate Account” on the Account tab in the TxT iOS or Android mobile app.

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FAQs for payments on Texas.gov applications.

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There are several reasons your payment might fail. Please make sure you’re entering the correct payment information including your card number, the 3- or 4-digit security code (sometimes called a CVV number), the billing address, and the billing ZIP code for the card you’re using.

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If your payment continues to get declined, please contact your bank or credit card issuer for assistance.    

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Credit card payments have two steps: 1) Authorization and 2) Capture.

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You may see indications of these activities on your statement. Please contact your bank or credit card issuer if you have more questions.

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If you’re using a corporate card to pay for your transaction, please make sure to enter the correct billing address and billing ZIP code for that card. Contact your company for this information if necessary.

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Many gift cards need to be registered before they can be used for online transactions. Please follow the activation instructions on the card, and then make sure to use the same ZIP code when you provide your payment information.

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If your card was issued by a foreign bank, please contact the bank for more guidance and information on what to enter in the ZIP code field.

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If your billing address is in a foreign country, please contact the bank that issued your card for more guidance and information on what to enter in the ZIP code field.

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FAQs for elections and voting information. For a complete list of FAQs, please visit the Texas Secretary of State (SOS) VoteTexas.gov website.

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Please visit VoteTexas.gov for information on how to register to vote.

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Please visit VoteTexas.gov for information on how to register to vote.

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If you’re not already registered to vote but have an existing Texas Driver License or state identification card, you can register to vote online when renewing, replacing, or changing your contact information for either of these cards through the Texas Department of Public Safety (DPS). Follow the steps on the Texas by Texas (TxT) online driver license renewal service, and you will have the option to register to vote when renewing or updating your information.

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If you’re simply updating your name or address, you can use this online tool through Texas.gov to ensure the information on your voter registration record is current.

\r\n"},"fieldAccordionLabel":"Why can’t I register to vote online?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

Please visit the Texas Secretary of State’s My Voter Portal to find your polling location.

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Under Texas law, only certain individuals are eligible to vote by mail, including those who are:

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Visit VoteTexas.gov to learn more about eligibility requirements and how to identify yourself on ballot by mail materials if you are eligible.

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You can update your information by using the Texas.gov Voter Name and Address Changes online system. This is a free service offered to registered Texas voters who need to submit name and/or address changes.

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You can use the “Am I Registered” lookup on the My Voter Portal with information like your name, Texas driver license/ID number, date of birth, and/or county. Once you login, the system will show your VUID.

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No. Please visit the Texas Secretary of State website for more information.

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To cancel your voter registration, please contact your county’s voter registration official. To find your county’s voter registration official, please visit the Texas Secretary of State website.

\r\n"},"fieldAccordionLabel":"How do I un-register to vote?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

After affiliating with a party by voting in a party’s primary or by taking an oath of affiliation with a party, a voter cannot change their party affiliation during the calendar year. (§162.010) However, affiliation automatically expires at the end of the calendar year. For more information, please visit the Texas Secretary of State website.

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Please visit VoteTexas.gov and select ‘What’s On The Ballot?’ to view ballot information for upcoming elections this year.

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FAQs for Texas Department of Public Safety (DPS) driver license (DL), ID, and commercial driver license (CDL) renewals and replacements. 

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DPS determines eligibility for online renewal. To find out if you’re eligible, review the eligibility guidelines on the Texas Driver License and ID Cards Online Services Eligibility page on Texas.gov.

\r\n"},"fieldAccordionLabel":"I want to renew my DL/ID/CDL online. How do I know if I’m eligible? "}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

If you’re eligible to renew or replace your DL/ID or CDL online, you can use Texas by Texas (TxT). TxT is an official, account-based digital government assistant that provides an even easier, faster, and more secure way for Texans to take care of government services – like driver license. To learn more about TxT and create an account, visit the Texas by Texas page on Texas.gov.

\r\n"},"fieldAccordionLabel":"How can I renew or replace my DL/ID/CDL online if I’m eligible?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

You can track the status of your online driver license or ID card renewal by using the Where is my license or ID status tool on the DPS website.

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If it’s been more than three weeks and you’re unable to determine your license status by using the Where is my license or ID status tool, please contact DPS by calling (512) 424-2600 or completing the DPS Customer Service Center contact form.

\r\n"},"fieldAccordionLabel":"How can I track the status of my DL/ID?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

If you received a message stating that you’re not eligible to renew online, you need to renew your DL or ID in person at your local DPS office. Please visit the In-Person at your local driver license office section of the DPS website for information on how to schedule an appointment at your local DPS office using the DPS Appointment Scheduler.

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Please note: The Texas.gov Help Desk doesn’t provide support for the DPS Appointment Scheduler application. If you need help or have questions about the DPS Appointment Scheduler, please contact DPS directly by calling (512) 424-2600 or emailing TXScheduler@dps.texas.gov.

\r\n"},"fieldAccordionLabel":"I’m ineligible to renew my DL/ID online. Now what?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

You can find instructions on how to replace your lost or stolen driver license / ID card on the DPS website.

\r\n"},"fieldAccordionLabel":"How do I replace my lost or stolen DL/ID?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

Please visit the In-Person at your local driver license office section of the DPS website for more information on how to schedule an appointment at your local DPS office using the DPS Appointment Scheduler.

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Please note: The Texas.gov Help Desk doesn’t provide support for the DPS Appointment Scheduler application. If you need help or have any questions about the DPS Appointment Scheduler, please contact DPS directly by calling (512) 424-2600 or emailing TXScheduler@dps.texas.gov.

\r\n"},"fieldAccordionLabel":"How do I schedule an in-person appointment at a local DPS office?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

All driver licenses and identification cards issued by the state of Texas must be Real ID compliant. To get a Real ID compliant Texas driver license or ID for the first time, you must visit a Texas Department of Public Safety (DPS) office in person. If you’re replacing or renewing an existing Texas driver license or ID, please visit the DPS Website for your renewal and replacement options. You can also get more information about Real ID here. 

\r\n"},"fieldAccordionLabel":"Is a Real ID compliant driver license required in Texas? If so, how do I get one?"}}]}},{"entity":{"__typename":"Drupal_ParagraphBodyText","fieldBodyTextContent":{"value":"

FAQs for Texas Department of Public Safety (DPS) driver license eligibility and reinstatement fee payments.

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Please refer to the Reinstatement Fees page on the DPS website for answers to frequently asked policy questions.

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If you’re unable to find an answer to your policy question, please contact DPS by calling (512) 424-2600 or completing the DPS Customer Service Center contact form.

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FAQs for Texas Department of Criminal Justice (TDCJ) eComm Direct online commissary purchases and deposits.

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TDCJ uses the following criteria to determine an inmate’s eligibility to receive purchases:

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Please note: Only one purchase, per inmate may be completed per day. If a friend or family member has locked the inmate out of the system by not exiting the store website correctly, the account will reset on the next business day.

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As a security measure, if you hit the ‘back’ button within the browser before completing your transaction, you will be blocked from using the system until the next business day. Please try to log back in again the next business day.

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eCommDirect has a 30-minute time limit. If you’ve been timed out of the store, you can’t log back in and make a purchase until the next business day.

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Commissary orders are processed within five business days after TDCJ receives the order. If it’s been more than five business days and your order still hasn’t been received, please contact the TDCJ eCommDirect department by calling (936) 437-3704 or emailing ecommdirect@tdcj.texas.gov.

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Deposits are processed within two business days. If it’s been more than two business days and the deposit still hasn’t been received, please contact the TDCJ eCommDirect department by calling (936) 437-3704 or emailing ecommdirect@tdcj.texas.gov.

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The maximum spend for an eligible inmate is per quarter and is based on the following months:

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FAQs for Texas Department of Public Safety (DPS) individual licensee driver records.

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If you completed your online order but aren’t able to print your driver record and you have your trace number, please contact DPS by calling (512) 424-2600 or completing the DPS Customer Service Center contact form.

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If you don’t have your trace number from your online order, please contact the Texas.gov Help Desk through any of the contact options available on the Texas.gov Help & Support page. Texas.gov Help & Support page.

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FAQs for Texas Department of Motor Vehicles (TxDMV) vehicle registration renewal. For more FAQs, visit the Register Your Vehicle page on TxDMV’s website.

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Maybe. Starting January 1, 2025, non-commercial vehicles will not be required to pass an annual safety inspection. However, if you live in a designated emissions testing county, you must have a passing vehicle emissions inspection before starting the renewal process.

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You can renew your vehicle registration online 90 days before the expiration date or up to one year after the expiration date, if you have not received a citation for expired registration. 

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There is currently one online renewal option: 

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This error occurs when the vehicle registration web page times out for inactivity or is interrupted after you start the vehicle registration renewal process. You must wait a full 24 hours before trying again, and the Texas.gov Help Desk can’t help with this issue. If you’re still experiencing issues after waiting the full 24 hours, please contact TxDMV at (888) 368-4689.

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If you have a receipt for your online order but haven’t received your vehicle registration sticker, you can track your sticker status online. If you have any other questions about the status of your vehicle registration sticker, please call TxDMV at (888) 368-4689.

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If you don’t have your trace number/payment confirmation number from your online order, please contact the Texas.gov Help Desk through any of the contact options available on the Texas.gov Help & Support page.

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If you’d like to request a refund and you have the payment confirmation/trace number for your online order, please contact the county tax office where your vehicle is registered.

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If you don’t have your trace number/payment confirmation number from your online order, please contact the Texas.gov Help Desk through any of the contact options available on the Texas.gov Help & Support page.

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TxDMV prints renewal notices in advance for the owner of record at that time.

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For more information, please see the FAQ section on TxDMV’s Register Your Vehicle page or contact them at (888) 368-4689 or (512) 465-3000 with the VIN of the vehicle you sold for more information.

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FAQs for Texas Department of State Health Services (DSHS) vital records such as birth and death certificates and marriage and divorce verifications.

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There are six types of records available for online ordering:

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Additional services are available by mail. Visit the DSHS Texas Vital Statistics website for more ways to order.

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Review the requirements to order vital records on the DSHS Requirements for Online Orders page. 

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Processing times vary depending on record type. Please visit the DSHS Processing Times page for specific time ranges. Shipping times depend on the type of shipping you select when ordering.

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If you've verified that your information is correct and still receive error messages, you might be able to order another way. Please visit the DSHS Birth Records page or Death Records page for information on other ways to order. 

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DSHS restricts access to protected records due to security reasons. If you believe you have a legal right to a vital record, you can still apply by mail or in person. Please visit the DSHS Birth Records page or Death Records page for information on the other ways to order.

\r\n"},"fieldAccordionLabel":"I’m not allowed to order online based on my relationship to the record, but I believe I have a right to the record. Why can't I order the record using Texas.gov? What are my options?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

No. The Online Vital Records application only allows you to submit an order during a single online session.

\r\n"},"fieldAccordionLabel":"Can I save my order and finish it later?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

To ship to multiple addresses, you must submit a separate order for each address. Each order must be paid for separately.

\r\n"},"fieldAccordionLabel":"Can my online order be shipped to multiple addresses?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

If you used the Texas.gov Online Vital Records application to order a record, you can also track the status of your order there. 

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Please note: Only orders placed after September 1, 2019 are searchable.

\r\n"},"fieldAccordionLabel":"How do I check the status of my online order?"}},{"entity":{"__typename":"Drupal_ParagraphAccordion","fieldAccordionContent":{"value":"

If you need to change or update information that appears on a vital record, please visit the DSHS Requirements for Changing Vital Records page for instructions.

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